Param Call Tracker is a mobile monitoring application to keep record of both incoming and outgoing calls with advanced details like duration, location, person name, etc. All call details are sent to your email account as Excel CSV file on a daily basis. Each call detail includes location details of the person as well. Since call details are saved to your computer as Excel files, you can manage the database of both incoming and outgoing calls easily. This application can be used by various business houses to monitor skill development of trainees, track calls of their staff and measure their productivity. It can be used by logistics and retail companies to track the movement of delivery boys, truck drivers, etc. Sales and telemarketing companies with field staff can use them to monitor calls of their team in a centralized fashion. It is also useful for measuring the productivity of customer support and customer relationship teams.
Param Call Tracker lets you distinguish pro-active employees from lazy ones by running as an app in each mobile. Today, most employees either work on the field or work from home rendering CCTV in your office building useless. However, our software does what CCTV cannot do for workers/marketers on the field because it runs on the cell phone. Mobile monitoring is becoming a norm for better workforce management.